DocSend review

DocSend is a software company that provides modern firms and businesses with effective tools for secure document sharing and storage.

The company was founded in 2013 by Russ Heddleston, Dave Koslow, and Tony Cassanego and is headquartered in San Francisco, CA. In 2021, the company was acquired by DropBox and is now one of its subsidiary brands. 

DocSend is an excellent solution for industries where secure file sharing is a necessity, including finance, sales, marketing, recruiting, business development, fundraising, biotechnology, and venture capital. In other words, DocSend is convenient for all types of small-, mid-, and large-sized businesses.

In terms of the services it provides, the main focus of DocSend is a virtual data room. However, it comes with a pile of features that’ll enable your sensitive documents and files to be kept and shared securely:

  • Dynamic watermarks
  • One-click NDA signing
  • Document analytics
  • Secure-file sharing
  • e-Signature 

What exactly can you do with the help of DocSend VDR software?

  • Update uploaded content any time, even after hitting “Send.” This way, all authorized users of that file will view the latest version.
  • Control access to every file, so no third parties will be able to view it without permission.
  • Set viewing expiration dates for documents.
  • Enable or disable the ability to download files. 
  • Enjoy a single secure link to all documents instead of dealing with clunky email attachments.
  • Receive notifications when someone views your file and get details on what actions were taken.
  • Get the analytics to track top-performing pages.
  • Customize the text of watermarks and control their appearance.
  • Watermark multiple documents in seconds instead of doing so to each file successively.
  • Track when users share document links with third parties.
  • Configure your watermark to show the viewer’s information (IP address, email, date, and time). 

The DocSend data room also integrates with tools that users are accustomed to. Some integrations are:

  • DropBox
  • Outlook
  • Gmail
  • Salesforce
  • Zapier
  • Egnyte
  • Outreach
  • ToutApp

The DocSend VDR software offers a 14-day trial to let potential subscribers test all the features to ensure they’re a good fit.

Pros and cons

Responsive mobile version (iOS- and Android-friendly)Ability to control access permissions to your data;
Intuitive and minimalist web-based interface;
Dynamic watermarkingOne-click NDA signing;
Many integrations;
Various pricing plans for different needs.
No mobile application;
Relatively high pricing;
Charge per-user instead of by storage capacity;
Limited functionality for individuals.

DocSend pricing

The DocSend pricing model reflects the monthly payment per user. The price of each plan varies depending on the pool of features provided and the payment schedule. Paying annually can save subscribers up to 40%. DocSend offers four billing plans to suit user needs — their website provides more details.

Price per month/paid monthlyPrice per month/paid annually
Personal$15 per user$10 per user
Standard$65 per user$45 per user
Advanced$250 per every three users $150 per every three users
EnterpriseContact the Support Team for detailed pricing.

Compared to its competitors, the DocSend VDR software is relatively expensive.

Support and deployment 

DocSend is primarily a SaaS cloud product. It means you can easily access it using any desktop or laptop browser without extra plugins or software installations. Operating systems aren’t specified on the official website. However,  you can expect that Windows and macOS are supported.

You can also use DocSend via mobile device, though only through the mobile browser, since there’s no application yet.

When it comes to support, there are several ways to get assistance when you’re in need: 

  • Option 1. Opt for the detailed FAQ section and study whether there’s a solution to your issues. 
  • Option 2. Submit a request form and receive the detailed answer to your question in the email. 
  • Option 3. Contact the support team in real-time via phone or live chat for instant help.


DocSend software prioritizes customer security and privacy. This is realized with the help of a few measures.

All the data on DocSend is stored in SOC 1 Type II, Soc 2 Type II, and ISO 27001 certified data centers. The documents are ciphered using AES 256-bit encryption. 

For the secure transmission of encrypted data, DocSend uses HTTPS/SSL. 

Additionally, automatic audit trails are kept to ensure that every action is tracked and timestamped.

Add here a pile of features that enable you to take full control of your documentation and access permissions, and you get a secure VDR for confidential information.